Privacy Policy


9.1 We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act.

9.2 We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service.

9.3 We will not email you in future about our products and offers if you choose to opt-out of this service. (to opt-out, email us at We will keep your information confidential and will only use your information within the Konjac Sponge Company. However, we sometimes use third parties to provide services on our behalf, for example webmasters who maintain our websites.

9.4 The type of information we will collect about you includes: Your name, Address, Phone number E-mail address and Credit/Debit card details. Please note we do not store or hold any credit card information at any time

9.5 We will never collect sensitive information about you without your explicit consent.

9.6 The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the Trust UK Code.

9.7 If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

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